Wrong size, wrong color, damaged item, or product mismatch from the confirmed WhatsApp order.
Exchange window
Customers can request an exchange within 3 days after receiving the item.
Items should be unused, clean, and returned with original packaging where possible.
Supplements must be sealed. Opened supplements cannot be exchanged unless there is a confirmed product fault.
How to request support
Send your order details and a photo on WhatsApp. We will confirm the best solution.
1. Send order name and delivery area
2. Share product photo if needed
3. We confirm exchange or replacement options